Technical service

Authorisation for processing personal data.


Dear Sir/Madam,

This information notice is provided by FASSA S.r.l., with registered office in Spresiano (TV), via Lazzaris, 3, Italy, e-mail;


FASSA UK Ltd with registered in Fassa House - Ashchurch Business Centre, Alexandra Way a Ashchurch - Tewkesbury GL20 8TD (United Kingdom), Company Registration No. 08870971 - VAT Registration No GB 186 5447 69

pursuant to Art. 13 of EU Regulation no. 2016/679 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of their personal data.


Purposes and legal basis of processing
Your personal data are processed for the following purposes:

  • to respond to your request for technical support;
  • to fulfil the obligations arising from a contract or to respond, before or after executing the contract, to your specific requests;
  • to fulfil administrative, accounting, civil law and tax obligations, regulations, EU and/or non-EU laws;
  • manage any disputes.

Processing will be based on the principles of lawfulness, fairness, transparency and to protect your confidentiality and your rights. Except in the above cases, which require your consent, the legal basis for the processing is the need to pursue the above purposes.


Data storage period
Your personal data will be stored for the time strictly necessary in order to pursue the above purposes.

Providing your data and the consequences of refusing to provide your data
Providing your data is compulsory for everything associated with your request for technical support and therefore any refusal to provide them, in whole or in part, may make it impossible for our Company to process your request for support or to properly perform all the related requirements.


Categories of recipients
Solely for the purposes specified above, all the data collected and processed may be disclosed to internal figures authorised to carry out processing as part of their duties, and to the following categories of external parties: trading agents who manage relations on behalf of the Data Controller; companies or other third parties that perform activities under outsourcing; lawyers and legal consultants.

These recipients, where they process data on behalf of our Company, will be designated as data processors under an appropriate contract or other legal document.

Transfer of personal data to third countries and/or International organisations
Your personal data will not be transferred to non-EU third countries.


Rights of the data subject
The Data Subject has the right to ask the Joint Data Controllers for access to his/her personal data and to correct them if inaccurate, delete them, or restrict their processing where the conditions are met to do so, or to object to their processing for legitimate interests pursued by the Joint Data Controllers, together with the right to portability for any data provided personally, only if subject to automated processing based on consent or based on a contract, as well as the right to request a copy of the key content of the agreement between the Joint Data Controllers. The Data Subject also has the right to withdraw his/her consent for the processing purposes that require it, without prejudice to the lawfulness of any processing carried out before said consent was withdrawn.

To exercise his/her rights, the Data Subject may use the form available from the link and send it to the following e-mail address:, as the point of contact for both Joint Data Controllers based on a specific agreement pursuant to Art. 26 of the GDPR.


Declaration of consent: I hereby authorise the processing of my personal data within the limits and for the purposes specified in the above notice
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